Bianca Trinkenreich

Researcher

I am a postdoctoral scholar at Oregon State University, researching human factors in software engineering. My research interests include Teams Sustainability, Developer Productivity, Developer Experience, Diversity, Equity, Inclusion and Belonging, Open Source Software, DevOps, Computer-Supported Cooperative Work, OKRs, maturity models, IT services management processes. I have authored more than 30 papers in top venues of my area, including ICSE, ESEM, CSCW, IST, TSE, and TOSEM, and have received awards at ACM SIGSOFT 2024 Outstanding Doctoral Dissertation Award, ICSE Technical Track 2023 (Distinguished Paper Award), ICSE SEIS 2022 (Best Paper Award), CSCW 2020 (Honored Mention Award), Software Quality Brazilian Conference - SBQS 2018 (Best master’s Degree Thesis Award), Product-Focused Software Process Improvement - PROFES 2015 (Indication for Best Paper Award), Annual Workshop for Software and Services Quality Improvement - WAMPS 2014 (Best Paper Award). I was also awarded an Outstanding Graduate Student 2021 by Northern Arizona University and a Distinguished Reviewer by MSR 2023. Work authorization: USA (Green Card - EB2-NIW visa), EU (citizen), Brazil (citizen)

Check my CV for more


Publications

Ph.D. Dissertation (2022)
  • Understanding and Supporting Women's Participation in Open Source Software
    Trinkenreich, B.
    Committee: Dr. Igor Steinmacher (Professor of Computer Science - Northern Arizona University, USA), Dr. Marco Aurelio Gerosa (Professor of Computer Science - Northern Arizona University, USA), Dr. Lisa Hardy (Professor of Anthropology - Northern Arizona University, USA), Dr. Anita Sarma (Professor of Computer Science - Oregon State University, USA), Dr. Daniel German (Professor of Computer Science - University of Victoria, Canada)

Journal Papers

Peer Reviewed Magazine Papers

Peer Reviewed Conference Papers


Peer Reviewed Workshop Papers

Awards & Funding

Awards
  • ACM SIGSOFT Outstanding Doctoral Dissertation Award - 2024
  • Distinguished Reviewer Award - International Conference of Mining Software Repositories - Technical Track 2023
  • Distinguished Paper Award - International Conference of Software Engineering - Technical Track 2023
  • Best Paper Award - International Conference of Software Engineering - Software Engineering in Society (ICSE-SEIS) 2022
  • Finalist of ICSE Student Competition, 2021.
  • Outstanding Graduate Student in the School of Informatics, Computing, and Cyber Systems - - Northern Arizona University, 2021.
  • Graduate College Poster Competition - Northern Arizona University, 2021.
  • Nominated for 2021 Research and Creative Activity (RCA) Award – Northern Arizona University (NAU), 2021.
  • Honored Mention Paper Award - Computer Supported Cooperative Work (CSCW) 2020
  • OpenSym 2020 Best Paper Award
  • Best Paper Award - Software Quality Brazilian Conference (SBQS) 2019
  • Indicated for PROFES 2015 Best Paper Award
  • Finalist of Master's Degree Thesis Competition at Software Quality Brazilian Conference (SBQS) 2017
  • Best Poster - Master's Degree at Software Quality Brazilian Conference (SBQS) 2015
  • Best Paper Award - Annual workshop for software and services Quality improvement (WAMPS) 2014

Funding
  • Scholarship from the National Science Foundation (NSF) (2019 - 2022)

Professional Experience

Oregon State University

Postdoctoral Scholar
  • Conduct independent and collaborative research in Human Aspects of Software Engineering, aligned with the objectives of the research project. Design and execute experiments, gather and analyze data, and contribute to the development of research methodologies. Stay abreast of recent developments and literature in the field, incorporating relevant findings into research projects. Prepare research manuscripts, grant proposals, and conference presentations to disseminate research findings. Engage in regular discussions with the research team, contributing innovative ideas and insights to advance the project's goals. Mentor and supervise graduate and undergraduate students as needed, providing guidance and fostering their professional development. Collaborate with fellow researchers, attend academic conferences, and network with experts in the field to enhance research exposure and opportunities.
  • Aug 2023 - Current

    Globant

    Research Scientist 2
  • Planning, manipulation, and analysis of survey questionnaires. Development of statistical models that provide insights into the developers' experience (DevEX) and predictions on teams sustainability, performance and productivity (e.g., Attrition, Software Delivery Velocity, and Stability). Storytelling, authoring papers, and presentation of insights.
  • Apr 2022 - June 2023

    Northern Arizona University

    Graduate Research Assistant
  • Research, author of papers and presentations, support of grants, coaching and mentoring of students. Research areas: Human Factors in Software Engineering, Diversity, Equity, Inclusion, and Belonging, Open Source Software, Mining Software Repositories, Cognitive Walkthrough for Usability (HCI/UX).
  • Aug 2019 - Dec 2022

    Vale S/A

    IT Global Service Delivery Manager
  • Outsourcing management of DXC, Avanade, Microsoft Managed Services and Capgemini.
  • Operations of Azure and AWS cloud environment including IaaS and PaaS.
  • Operations of Office365 (SaaS) and a mix of IaaS/SaaS Microsoft SharePoint environment including coexistent versions supporting around 50,000 users and high-impact applications.
  • RFP writing for outsourcing service global management.
  • Design of cloud governance: procedures, checklists, migration and updates plans, and indicators to attend business goals.
  • Capacity management and planning considering elasticity capabilities and benefits of cloud.
  • Change and transition management, patching, updates and upgrades of applications with minimum impact to business.
  • Conduct periodic conformity reviews of environment configurations in accordance to Microsoft best practices.
  • Measurement and control of service quality indicators and SLAs.
  • Member of Continual Service Improvement team for all Vale S/A IT Services.
  • Apr 2011 - Jul 2019

    Rede D'Or São Luiz Healthcare

    Technical IT Project Manager and PMO
  • Elaboration of standards, processes, checklists and documents templates for project managers based on PMI methodology.
  • Projects to support business (surgical centre and nutrition department).
  • Projects to integrate hospitals ERP with health plans ERP for patient admission.
  • Restructuring of IT user support, including process review, services catalog creation services based on ITIL best practices, training and deployment of new software.
  • Apr 2010 - Dec 2011

    Cyberlynxx S/A

    Technical IT Project Manager and People Manager
  • Projects of implementing new infrastructure and developing software based on PMI methodology
  • Business analyst of the engineering, auditing, infrastructure, HR, finance, travel, IT, security, and operations.
  • Operation and project management for companies: TBG, Petrobras, Avipam, Ulhoa Corner, TBG, Prudential Brazil, Mongeral, Icatu Holding Icatu Hartford, Schahin Engineering, SESC, ONS, BrasilCap, U&M Mining, MRS, among others.
  • Jan 2000 - Apr 2010

    Education

    Doctoral Degree

    School of Informatics, Computing & Cyber Systems
    Dissertation topic: Understanding and Supporting Women's Participation in Open Source Software
    Graduated with Distinction
    Aug 2019 - Dec 2022

    Master's Degree

    Graduate Program in Computer Science
    Thesis topic: SINIS - Selecting Indicators for IT Services
    Graduated with Honors
    Mar 2014 - Feb 2016

    Master of Business Administration in Software Quality

    Software Quality Assurance
    Mar 2011 - Dec 2012

    Service

    Invited Talks
    Organization, Editorial and Reviewer for International Conferences and Journals
    • Organizing Committee of ICSE 2025 - Equity Diversity & Inclusion Co-Chair
    • Organizing Committee of MSR 2024 - Publicity and Social Media Co-Chair
    • Program Committee of EASE 2024 - Technical track
    • Program Committee of SANER 2024 - Technical track
    • Program Committee of ICPC 2024 - Replications and Negative Results (RENE) track
    • Program Committee of MSR 2023 and 2024 - Technical track
    • Program Committee of ICSE 2023 - Demo track
    • Program Committee of ASE 2022 - Late Breaking Results track
    • Program Committee of EASE 2022 - Vision and Emerging Results track
    • Shadow Program Committee of MSR 2022
    • Editorial Board of Journal of Software Engineering Research and Development (JSERD)
    • Reviewer for Transaction of Software Engineering 2022-2023, Software Quality Journal 2022, IEEE Software 2022, CSCW 2023, Empirical Software Engineering 2022-2023, and Journal of Systems and Software 2023

    Student Volunteer at Conferences
    • International Conference on Software Engineering (ICSE), 2021
    • International Conference on Software and Systems Process (ICSSP), 2020
    • International Conference on Software Maintenance and Evolution (ICSME) 2020